此欄目定期精選國外有關(guān)產(chǎn)品和運營的文章，并加以獨家翻譯，希望帶給你一些新的視角。 來源：http://larahogan.me 翻譯者：王海灣如何和員工做1對1，是個很有意思的HR管理上的問題，產(chǎn)品、運營領(lǐng)域發(fā)展很快，其實我們隊1對1的上下屬之間的溝通還是太少，而且缺乏技巧，這篇文章提出了幾條很重要的思考方向，這樣有助于和員工之間的溝通。 Questions for our first 1:1 第一次和員工“1對1”，該問哪些問題 In the last few years, I’ve had the pleasure of kicking off lots of new reporting relationships with both engineers and engineering managers. Over time, I’ve learned that getting some particular data during an initial 1:1 can be really helpful, as I can refer back to the answers as I need to give a person feedback, recognize them, and find creative ways to support them. Most of these I’ve stolen from some really amazing Etsy coworkers. 在過去的幾年里，我特別開心能和我的工程師和工程經(jīng)理建立起全新的匯報關(guān)系。在這段時間里，我懂得了和員工“1對1”交流是多么重要，因為當我需要給一個人反饋和認可，甚至需要新方法激勵他們的時候，我可以直接從這個人的回答中找到依據(jù)和參考。以下內(nèi)容便是我從了Etsy同事那里竊取的寶典。 I usually keep an Evernote file for each person I manage, and the answers to these questions start that doc. This is a high-level list, but I usually add a little color to each when I’m in the room. Also: it’s never too late to ask these. Just tee them up with, “I’d like to ask you some cheesy questions to help me better-support you.” 我在印象筆記里給我每一個員工建立了一個筆記，筆記里記錄了員工對這些問題的回答。其實這些問題都是挺嚴肅的，但是我會自己給每個問題加點兒花樣。另外，這些問題什么時候問都不算晚。但是你一定要在開始前表達出：“咱們坐下來隨便聊聊，好讓我以后更好地支持你工作”。
Grumpiness 暴躁
- What makes you grumpy?
- 通常什么事兒會激惱你，使你暴躁？
- How will I know when you’re grumpy?
- 我怎么能知道到你已經(jīng)暴躁了？
- How can I help you when you’re grumpy?
- 你暴躁的時候，我該怎么做？
Feedback & Recognition 反饋與認可
- How do you like feedback - the medium (IRC, email, in person, etc.)
- 你如何看待別人給你反饋的途徑？比如，更喜歡線上聊天、發(fā)郵件、還是當面說，等等。
- How do you like feedback - routine like in 1:1s, or as-it-happens
- 你如何看待別人給你反饋的時機？更傾向于單約出來一對一聊天，還是事情發(fā)生當時就給出反饋？
- How do you prefer to receive recognition? (public or private)
- 你更傾向于在什么場合聽到別人對你的認可？是公共場合還是私下交流？
Goals and Support 目標與支持
- What makes 1:1s the most valuable for you? 你覺得一對一交流對你最大的價值是什么？
- What are your goals for this year? And for the next 3 months? 你今年的目標是什么？你接下來三個月的目標是什么？
- What do you need from your manager?
- 你需要你的領(lǐng)導(dǎo)給你提供些什么？
- From your team? (this one is good if the 1:1 is with someone who manages people, but is typically relevant for IC’s, too)
- 你需要你的團隊給你提供些什么？（這個問題很有意義，尤其是當1對1的對象是團隊領(lǐng)導(dǎo)人，但同時也和IC’s直接相關(guān)）
- From your peers? (outside the team)
- 你需要你團隊以外的同事給你提供些什么？
The Wordy Question 一個冗長的問題
- Human learning and growth requires the right amount of four things: new challenges, low ego, space to reflect and brainstorm, and timely and clear feedback. How are these four going for you? Is there one you need more or less of?
- 人類的學(xué)習(xí)和成長一定需要適度的四個因素：新挑戰(zhàn)，較低的自我意識，反思和腦力激蕩的空間，及時且清晰的反饋。你覺得這四個部分在你自己身上是如何發(fā)揮作用的？哪項或者哪幾項對你來說需要增加或者減少？
The Most Important Question 最重要的問題
- What’s your favorite baked good?
- 你最喜歡的點心是什么？
【轉(zhuǎn)載說明】 若上述素材出現(xiàn)侵權(quán)，請及時聯(lián)系我們刪除及進行處理：[email protected]
